Document delivery

The Document Delivery service supplies books, journal articles, and other items that are not already available from Flinders library.

We will obtain requests that are related to your work or study at the University, including:

Items that are not held by (or are missing from) the Flinders University Library or any of its branches
Digital copies of Flinders library items located at URRSA Storage.

Use Document Delivery

For other libraries

Eligibility

The service is available at no cost to:

Flinders staff
Postgraduates (PhD, Masters, Honours, Graduate Diploma and Graduate Degree students)

If you are not eligible for the Document Delivery service and require a particular title, please contact the Library who will review your request.

Login to Document Delivery

Submit requests
Inquire on the status of your requests
Request a renewal of a loan item
View your requesting history
Cancel a request

Contact

Telephone: 61 8 8201 2175

Postal address:
Document Services
Library
Flinders University
GPO Box 2100
Adelaide 5001 SA

Email: dds@flinders.edu.au

Using the Document Delivery service

Placing a request

Before placing a request, first search for the title in findit@flinders, the library's online catalogue, to check the item is not already available from our library.

Login to the Document Delivery Service using your FAN and password. Then choose whether you are submitting a request for an article, book chapter, or physical loan. Fill out the item details on the appropriate form and submit your request.

Login to Document Delivery

Alternatively, you can change your findit@flinders search to include items outside of Flinders by switching the toggle to Include records not in library collections (under Refine my results), which expands your results beyond our already available items. If the title appears and says “No online access”, then click through and open the presented Document Delivery link. This option automatically populates the details to the request form, so you don’t have to manually add them.

Managing your requests

Use the Document Delivery Portal to track, renew, cancel or message us about a request.

Delivery timeframes

Standard digital copy requests are usually filled within 24-48 hours. Book loans may take approximately two weeks to arrive from within Australia, or longer if from overseas. For urgent requests, please contact us via email and we can advise you if this will be possible.

How items are delivered

Electronic copies of articles, chapters and scanned items: you will be sent a PDF or a download link via email.
Book loans: you will be notified via email when your book loans are ready to pick up from your nominated pick-up location (leave an additional 2 business days after the email for books going to Sturt, Medical or Tonsley). Your pick-up location is chosen when you place your request. Options are - Central Library, Medical Library, Sturt Library, Tonsley Library or SendIt - Off Campus. Book loans will automatically be loaned out to you when they arrive at the library, you do not need to manually check these books out with your ID card. Items can be collected any time before the due date, which can be viewed by logging into your library account. If you are eligible for the SendIt Off Campus Library Service, your book will be posted to you.

Information for borrowing libraries

Submitting a request

Login to Document Services Library

Flinders University accepts requests from other libraries worldwide. Individuals wishing to access an item should request via their own local, academic or corporate library.

You can search findit@flinders, our online catalogue, for the library's holdings. We will lend most books, journals, DVDs and microform items from our collection.

Any Australian libraries not using Libraries Australia Document Delivery (LADD) must first register before requesting by emailing us at dds@flinders.edu.au. Please note that copyright provisions must be observed and compliance to s50 of the Australian Copyright Act must be stated on your request.

Overseas libraries are not required to register. Please email us at dds@flinders.edu.au to submit your request and include full bibliographic details and your library contact information. We will provide a quote before supplying your request. All charges are in Australian dollars.

Charges

All charges are in Australian Dollars and include GST. Australian libraries are charged the standard ILRS code charges.

Type of request	Cost of request
Core loan	$30.30
Core copy	$19.70
Rush loan	$55.30
Rush copy	$39.30
Express copy	$59.00
Thesis copy	Request a thesis

Flinders Theses

We can provide a PDF copy of a Flinders thesis. An already digitised thesis is charged as a standard copy. If scanning is required, extra charges will apply. Payment may be made by LADD or by university invoice.

Request a thesis