Document delivery

Using the Document Delivery service

Placing a request​

Does the resource you need have a DOI or PMID? Try here first to see if instant access is available:

If the library does not already provide access, you will be taken to a pre-filled Document Delivery form where you can lodge the request to receive the article from another library.

Alternatively, locate the citation via a findit@flinders library search to place your request.

To place a request:

1. Login to findit@flinders

2. Search for the resource, and if not already enabled, enable the toggle to Include records not in library collections

OR
If you are unable to locate your resource in findit@flinders, fill in the details via the request forms in the Document Delivery Portal

Managing your requests​

Use the Document Delivery Portal to track, renew, cancel or message us about a request.​ You can also use the portal to place requests you are unable to locate via findit@flinders. Please provide as much detail as possible to help our processing.

Delivery timeframes​

Standard digital copy requests are usually filled within 24-48 hours.​ Book loans may take approximately two weeks to arrive from within Australia, or longer if from overseas.​ For urgent requests, please contact us via email and we can advise you if this will be possible.​

How items are delivered​

• Electronic copies of articles, chapters and scanned items: you will be sent a PDF or a download link via email.
• Book loans: you will be notified via email when your book loans are ready to pick up from your nominated pick-up location (leave an additional 2 business days after the email for branches other than Central library). Your pick-up location is chosen when you place your request. Options are - Central Library, Medical Library, Sturt Library, Tonsley Library, Flinders City Campus or SendIt - Off Campus. Book loans will automatically be lent to you when they arrive at the library, you do not need to manually check these books out with your ID card. Items can be collected during staffed library hours any time before the due date, which can be viewed by logging into your library account. If you are eligible for the SendIt Off Campus Library Service, your book will be posted to you.